Introduction
The Psychology of Client Decision Making
The Manager as Coach
Leading with Emotional Intelligence
Emotional Intelligence in Selling
Business Breakthroughs
The Art and Science of Selling
Attitude and Action for Achievement
Building a Positive Workplace
Program: The Manager as Coach
Evidence by Marcus Buckingham has demonstrated that the length of time a person stays in their job and how productive they are while they are there depends on their direct managers. This management development program will show your managers how to coach their people, so that they achieve their best.
Overview
Research shows that most employees are not fully engaged with their work. Traditional management styles are ineffective for engaging and empowering employees to do their best. A coaching style focuses on fostering the employee's skills and interests, creating an opportunity to build a more motivated and engaged workforce.
Key Content
The SMART model of emotional intelligence
Improving employee engagement
Understanding what motivates people
Leadership styles and their impact on organisational climate and results
The advantages of a coaching management style
Building employees' responsibility and commitment
Benefits
Managers will become better communicators who can motivate and develop employees. The key benefits include:
The ability to help employees through change
The know-how to build human capital and performance culture
Creative business breakthroughs
Greater employee retention
More productive relationships, internally and externally
Decreased stress, increased morale, engagement and productivity
Formats
Seminar or training workshop 1 day to 2 days
Individual coaching to maximise learning and behavioural change
Case Study
The Manager as Coach produced increased employee engagement and productivity [Here]
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